FlyHere

Terms

FlyHere terms of use

Updated 5 October 2026

Information tool

FlyHere is an independent pre-flight aid. It is not an official Civil Aviation Authority app and does not issue flight permission, individual authorization, or a legal guarantee.

Pilot responsibility

Before every flight, the pilot must verify current official sources, real-world conditions, people, obstacles, weather, privacy, launch-site rules, and the drone’s technical condition. FlyHere never treats missing information as permission.

Three months free for the waitlist

This benefit applies to consenting waitlist signups received before 10 October 2026, 00:00 Europe/Prague (9 October 2026, 22:00 UTC). Earlier signups qualify too. To activate, sign in to a FlyHere account with the same verified email.

The benefit is available once per eligible account and email. It lasts three calendar months from the first eligible activation on or after 10 October 2026. Your account shows the exact expiry. Signing in or joining the list again does not extend it. No card is required, it does not renew automatically, and its expiry does not start a paid subscription.

An existing Apple, Google Play or Stripe subscription is managed separately. This benefit does not cancel, pause or change its renewal. If you do not want paid renewal, cancel it with the original billing provider. Country and data coverage is shown in the app. This benefit does not promise complete map zones in every country.

Paid subscription offers

If you separately purchase a paid subscription, its checkout shows the price, interval, any trial and renewal terms before you confirm. App Store, Google Play and web offers may differ. A paid-subscription trial follows the offer presented at purchase; it is separate from the waitlist benefit above.

Subscriptions, payments and cancellation

When offered in the relevant app, subscriptions can be purchased on the web through Stripe, on iOS through Apple or on Android through Google Play. Associate the purchase with your signed-in FlyHere account. Paid subscriptions renew under the terms confirmed at purchase until you turn renewal off.

Manage a web subscription from your FlyHere account. Manage an Apple subscription in the Apple Account subscriptions and a Google Play subscription in the Google Account used for purchase. Stopping renewal is separate from requesting a refund. Deleting the app or FlyHere account, or removing a card, is not a substitute for cancelling with the billing provider.

Apple cancellation instructions · Google Play cancellation instructions

Anyone who previously bought the one-off Czech coverage unlock keeps it when the subscription launches.

Withdrawal and refunds

These terms do not limit statutory consumer rights. Distance contracts may carry a 14-day withdrawal right; for digital content and services, the applicable conditions for starting or completing performance and express consent at purchase also matter. Accepting the free waitlist benefit does not consent to paid renewal or waive statutory rights.

For a web payment, submit a withdrawal or refund request from your FlyHere account or to support@flyhere.app. For an Apple purchase, use Apple’s refund request process; for Google Play, use the Google Play process. Refund eligibility depends on the purchase, applicable policies and law. You can also contact us directly about purchase problems.

Request an Apple refund · Google Play refund policies · EU information on withdrawal rights

Referral programme

For each person you bring, you receive a reward from their first three payments when attribution was completed within the allowed window: 50% of a web payment or 25% of a payment through Apple.

A reward matures for 30 days so that a refund can still reverse it. We pay out from 500 CZK upwards on request. If the payment is refunded or charged back, the reward is deducted.

You cannot refer yourself. Taxing a received reward is the recipient's responsibility. We may end the programme; rewards already earned and matured are not affected.

Complaints

File a complaint from the Account page or by email to support@flyhere.app. We confirm receipt and handle it without undue delay, within 30 days at the latest.

Data availability

When data is unavailable or stale, or location accuracy is insufficient, FlyHere may refuse to provide a definitive result. Historical and offline results are labelled and are not current permission.